Official Document

Privacy Policy winkaki88 – Protecting Your Personal Data in Malaysia

Your privacy is more than a formality to us. At winkaki88, we handle every piece of your personal information responsibly, in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010.

Last updated: 1 January 2026
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256-bit SSL
Data Encryption
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PDPA 2010
Legal Compliance
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No Data Selling
To Third Parties
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User Rights
You're in Full Control

Winkaki88's Privacy Commitment to Malaysian Users

Six core data protection principles we uphold to keep your personal information secure at all times.

Full Malaysian PDPA Compliance
All of winkaki88's data handling practices are fully compliant with Malaysia's Personal Data Protection Act (PDPA) 2010. We process your data in accordance with the principles of fair and lawful data processing.
Multi-Layer 256-Bit SSL Encryption
All information you submit to the winkaki88 platform β€” whether passwords, payment details, or personal data β€” is protected with banking-grade 256-bit SSL encryption.
Data Control in Your Hands
You have the right to access, correct, delete, and restrict the processing of your personal data. Submit your request via email and we will respond within 14 business days.
Data Is Never Sold or Rented
winkaki88 has never and will never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. This is our promise to you.
Secure & Limited Data Retention
Your data is retained only for as long as necessary for service delivery and legal compliance purposes. Our servers are equipped with strict access controls and round-the-clock monitoring systems.
Data Breach Notification
In the event of a data breach affecting your information, winkaki88 will notify you and the relevant authorities within the timeframe required by law.

Winkaki88 Official Privacy Policy

This document sets out in detail how winkaki88 collects, uses, stores, and protects your personal information. Please take a moment to read it carefully, as it contains important information about your rights as a user.

1

Introduction – winkaki88 Privacy Commitment

winkaki88 ("we", "platform", or "Company") respect the privacy of all users and members of our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the winkaki88 website and services.

We are in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010, which governs the processing of personal data in the context of commercial transactions. This policy applies to all information we collect through the winkaki88 platform, including when you register an account, make a deposit via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay or FPX, play games, or contact our support team.

By using the platform winkaki88, you consent to the collection and use of your personal information as described in this document. If you do not agree, please discontinue use of our platform.

Quick Summary

In plain terms: we collect your data to provide you with a better service, we take protecting it seriously, and we do not sell it to anyone for advertising purposes.

2

Personal Data We Collect

Winkaki88 collects various types of personal information depending on how you interact with our platform. Below is a detailed list of the data we may collect:

Data Category Example Information Requirement
Identity Information Full name, identification card number, date of birth, gender Mandatory (KYC)
Contact Information Malaysian phone number, email address, residential address Mandatory
Financial Information Payment methods (TNG, DuitNow, FPX), transaction history Mandatory
Technical Data IP address, device type, browser, operating system Automatic
Usage Data Game history, pages visited, session duration Automatic
Support Data Live chat conversation records, support tickets, emails Where applicable

We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive information such as your health details, religious beliefs, or political views.

3

How We Collect Your Data

Winkaki88 collects your personal information through the following methods:

  • Directly from you – When you register a new account, complete a KYC form, make a deposit or withdrawal, contact customer support, or submit a feedback form.
  • Automatically – When you browse the winkaki88 platform, our systems automatically record technical information such as your IP address, device type, and usage patterns via cookies and similar tracking technologies.
  • From third parties – In certain cases, we may receive information from payment service providers such as Touch 'n Go eWallet, DuitNow, GrabPay, or banking institutions for transaction verification purposes.
  • From public sources – For identity verification or legal compliance purposes, we may review information from permitted public sources.
winkaki88 Guarantee

We have never purchased user data lists from external sources for marketing purposes. All data we hold has been provided directly by you or collected lawfully through your use of the platform.

4

Purpose of Personal Data Processing

Winkaki88 processes your personal data only for legitimate and specific purposes. We will not use your data for any other purpose without notifying you in advance. The primary purposes of data processing are as follows:

  • Service delivery – Allows you to register, log in, play slots, Live Casino games, place Sports Betting wagers, and access all features on the winkaki88 platform.
  • Financial transaction processing – Verifying and processing your deposits and withdrawals via registered Malaysian payment methods.
  • Identity verification (KYC) – To comply with legal requirements relating to identity verification and anti-money laundering.
  • Customer Support – Enables our team to provide you with accurate and effective support.
  • Account security – To detect and prevent fraud, unauthorised access, and suspicious activity on your account.
  • Platform improvements – Analysing usage patterns to improve the gaming experience on winkaki88.
  • Promotional communications – Sending relevant information about bonuses, promotions, and special offers (with your consent).
  • Legal compliance – To fulfil our legal obligations and comply with directives from the relevant authorities.
5

Data Sharing & Disclosure

Winkaki88 takes the responsibility of protecting your personal information seriously. We does not sell, rent, or trade your personal information to any third party for their own marketing purposes.

However, under the following limited circumstances, we may share your data:

  • Payment service providers – To process your deposits and withdrawals, transaction details may be shared with payment providers such as Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX.
  • Game software providers – Necessary game data is shared with our slots, Live Casino, and sports providers to enable gameplay.
  • Technical Service Providers – Companies that assist us in operating our technical infrastructure, subject to strict confidentiality agreements.
  • Legal authorities – When required by Malaysian law or a valid court order.
  • Business transfer – In the event of a merger or acquisition, equivalent privacy protections will be maintained.
Important to Note

All third parties that receive your data from winkaki88 are bound by strict confidentiality agreements and may only use that data for the specified purposes.

6

Data Security Measures

The security of your personal data is winkaki88's top priority. We continually invest in our security infrastructure to ensure your data remains protected at all times. The security measures we employ include:

  • 256-bit SSL Encryption – All data transmitted between your device and winkaki88's servers is encrypted using the latest TLS protocols.
  • Database Encryption – Sensitive data such as passwords and payment information is stored in encrypted form using robust encryption algorithms.
  • Strict Access Controls – Only authorised winkaki88 staff with a legitimate job-related need are permitted to access user data.
  • 24/7 Monitoring – Our systems are continuously monitored to detect any suspicious activity or unauthorised access attempts.
  • Two-Factor Authentication (2FA) – Additional security features are available on all winkaki88 accounts to prevent unauthorised access.
  • Regular security audits – Independent third parties conduct regular security audits to identify and address any vulnerabilities.

While we take all reasonable precautions, no security system is completely foolproof. We encourage you to take your own protective measures, such as using a strong password and never sharing your login credentials with anyone.

7

Cookie Policy

Winkaki88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Below are the types of cookies we use:

You can manage cookies through your browser settings. Please note, however, that disabling essential cookies may affect the functionality of the winkaki88 platform.

8

Your Rights Under the PDPA

As a winkaki88 user in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act (PDPA) 2010:

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Right of Access
You have the right to request a copy of the personal data we hold about you.
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Right to Rectification
You have the right to request correction of any inaccurate or incomplete data.
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Right to Erasure
You may request the deletion of your data under certain circumstances permitted by law.
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Right to Object
You have the right to object to the processing of your data for marketing purposes.
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Data Portability Rights
You may request your data in a machine-readable format for transfer to another platform.
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Right to Restriction
You may request that we restrict the processing of your data under certain circumstances.

To submit any request relating to your rights, please contact us at support@winkaki88.app with the subject line "PDPA Request". We will respond within 14 business days.

9

Children's Privacy

The winkaki88 platform is exclusively for users aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.

Should we discover that we have inadvertently collected personal information from anyone under the age of 18, we will immediately take the following steps:

  • Immediate suspension of the account in question.
  • Deleting all associated personal data.
  • Refunding any deposits made.

Parents or guardians who have reason to believe their child has registered on winkaki88 should contact us immediately at support@winkaki88.app. We will investigate and take prompt action.

A Note to Parents

Please use parental control software to restrict children's access to online gambling platforms. This is a shared responsibility between us and parents.

10

Links to Third-Party Sites

The winkaki88 platform may contain links to third-party websites, such as game software providers or sports news portals. Please note that our privacy policy not applicable to those third-party websites.

We encourage you to review the privacy policy of every website you visit outside the winkaki88 platform. winkaki88 is not responsible for the privacy practices or content of third-party websites.

This includes, but is not limited to, websites of game software providers, sports portals for checking Malaysia Super League or EPL results, and financial institution websites related to your payment method.

11

Data Retention Period

Winkaki88 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by Malaysian law. The data retention guidelines are as follows:

Data Type Retention Period Purpose
Active account dataThroughout account activityService delivery
Financial transaction records7 years after the transactionMalaysian legal requirements
KYC / identity verification data5 years after account closureAML Compliance
Customer support logs3 yearsDispute resolution
Analytics data (anonymised)24 monthsPlatform improvements
Marketing data (with consent)Until you withdraw your consentPromotional communications

Upon expiry of the retention period, data will be securely deleted or anonymised in accordance with our procedures.

12

Contact the winkaki88 Privacy Officer

If you have any questions, concerns, or complaints regarding this privacy policy or how winkaki88 handles your personal data, please contact our Privacy Officer:

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Email
support@winkaki88.app
Subject: "Privacy Inquiry"
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Live Chat
Within the winkaki88 platform
24 hours a day, 7 days a week
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Response Time
14 business days
For PDPA requests

If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Personal Data Protection Commissioner under the provisions of PDPA 2010.

Privacy Policy Amendments

This Privacy Policy may be updated from time to time. Any significant changes will be communicated to you via email or an in-platform notice on winkaki88 at least 14 days before they take effect. The "last updated" date will be revised accordingly.

Safe & Trusted Platform

Your Data Is Safe with winkaki88 – Register with Confidence!

Join over 150,000 Malaysian members who trust winkaki88. Your privacy is fully protected, deposits via TNG or DuitNow are supported, and a 150% welcome bonus is waiting for you.

18+ only Β· PDPA Compliant Β· Bet responsibly

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